Privacy policy

Information users provide

If you contact us through a form or email, we may collect information you choose to provide, such as your name, email address and message content.

We use this information to respond to your enquiry and improve how we handle future contact.

Website analytics

We may use analytics tools to understand how visitors use the website, including pages viewed, approximate location, device type and referral source.

Analytics data is generally used in aggregated form to improve site performance, content and usability.

Cookies

DealStays may use cookies and similar technologies to remember preferences, measure traffic and support basic site functionality.

You can manage cookies through your browser settings. Some site features may work less well if certain cookies are disabled.

Booking partner links

When you click through to hotels.dealstays.co.uk or another booking partner, you leave DealStays and become subject to that provider's own privacy policy and terms.

DealStays does not control how booking partners handle personal data, payment details or booking records.

Contact forms

Information submitted through a contact form may be processed to reply to your message and maintain a record of the enquiry where appropriate.

Do not send payment card details or sensitive booking passwords through the contact form.

How information may be used

We may use information to operate the website, respond to enquiries, improve content, monitor performance, prevent misuse and comply with legal obligations where applicable.

Third-party services

DealStays may rely on third-party services such as hosting providers, analytics platforms, email services and booking partners.

Those providers may process limited data on our behalf or when you interact with their services directly.

Data retention

We keep information only for as long as needed for the purpose it was collected, unless a longer retention period is required by law or legitimate business need.

Contact messages may be retained for a reasonable period so we can follow up or refer back to previous enquiries.

User rights

Depending on applicable law, you may have rights to access, correct, delete or restrict certain processing of your personal data, or to object to some uses.

If you want to exercise these rights, contact us using the details below. We may need to verify your identity before responding.

Contact details

For privacy questions, contact DealStays at hello@dealstays.co.uk.

Legal review

This privacy policy is provided for general website guidance and should be reviewed by the business owner or legal adviser before final publication.